Frequently asked questions from our support
What are Loadmarker™ Magnetic Laundry Tags?
Loadmarker™ Magnetic Laundry Tags are custom-designed tags that attach securely to laundry machines or other metal surfaces. They are used to mark and identify your laundry items, such as in shared laundry rooms, dormitories, or laundromats. The tags are made from high-quality, waterproof materials and feature strong neodymium magnets for durability and ease of use.
How do I customize my Magnetic Laundry Tag?
When ordering, you can choose your desired text, colors, and design from our wide range of options. You can add details like your name, apartment number, or any other personalized information you’d like to appear on the tag. Customization is easy, and you can preview your design before completing the order!
Are the tags waterproof?
Yes! Our Magnetic Laundry Tags are made from waterproof materials, making them ideal for use in laundry environments. They can withstand water, heat, and moisture, ensuring they remain in great condition even through repeated laundry cycles.
How strong are the magnets?
Our tags are equipped with neodymium magnets, which are some of the strongest magnets available. They will securely stick to any metal surface like laundry machines, ensuring the tag stays in place even when machines are vibrating or undergoing heavy use.
Can I use the tags on all types of laundry machines
Yes, Loadmarker™ Magnetic Laundry Tags are designed to stick to most metal laundry machines, including washers, dryers, and any other metal surfaces in shared laundry areas. They can be easily moved or repositioned as needed.
Can I change my order after it's been placed?
Once an order is confirmed and processed, we are unable to make changes. However, if you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order ships.
Are there any special care instructions for my Laundry Tags?
No special care is required for your Loadmarker™ tags. Simply attach them to the laundry machine, and they will remain securely in place. The tags are waterproof and durable, so they will withstand regular use without issue. For optimal longevity, avoid exposing them to extreme temperatures for long periods.
How do I return or exchange a product?
We offer a 30-day return window for unused and undamaged items. If you’re not satisfied with your purchase, please contact us at support@loadmarker.com to initiate a return or exchange. Personalized or custom-made items cannot be returned unless they are defective or damaged. For more details, please refer to our Return & Refund Policy.
How long will it take to receive my order?
Order processing typically takes 1-3 business days, and shipping time depends on your location. Domestic orders usually arrive within 5-7 business days, while international orders may take longer. You’ll receive tracking information once your order has shipped.
Can I track my order?
Yes, once your order is shipped, we will send you tracking information via email. You can use the tracking number to monitor the status and estimated delivery date of your shipment.
Are the tags customizable for large orders or businesses?
Yes, we offer bulk ordering and customization options for businesses, apartment complexes, dormitories, or any large organization that needs multiple tags. Please contact us at support@loadmarker.com for more information on bulk pricing and custom orders.
What happens if my tag is damaged or defective?
If your product arrives damaged or defective, please reach out to our customer support team immediately. We will arrange for a replacement or a full refund at no extra cost to you. Please provide photos of the damage or defect and your order number to assist us in processing your claim.
How do I contact customer support?
If you have any questions or need assistance, you can contact our customer support team through:
- Email: support@loadmarker.com
We’re here to help and will respond to your inquiry as soon as possible!
Can I leave a review for my order?
We love hearing from our customers! After your order is delivered, you’ll have the opportunity to leave a review on our website. Your feedback helps us improve and lets others know about your experience with Loadmarker™.